Shipping Information / Processing Time
Please allow about 2 weeks to process your order. Once processed, depending on area of residence, you should receive your package within 1-10 business days. All orders are shipped via Canada Post Expedited service with a tracking number. If you do need something rushed, please contact customer service and we will try to help ensure you get the package quicker. Please note, there are no deliveries on weekends and holidays.
For customers who do not receive mail on a daily basis, we may notify you regarding a shipping fee. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge a surcharge for deliveries to these areas. We will email you promptly if your order applies for these extra shipping charges. Generally those charges range from $5-$20.
At SexyShoesCanada.com, we understand that it may not be easy deciding on the right size. Rest assured that our return policy is simple and clear.
You have 10 Days to return your pair of shoes for a different size of the same style.
All merchandise must be unworn. Any shoes returned with signs of wear or damage that may have occurred while in possession of the customer will prohibit your return. We can only accept returns that are in a resalable condition with the original box.
Sale or Clearance items are non-returnable and are considered Final Sale.
Return shipping fees are the responsibility of the customer.
There is a 25% restocking fee on all returns.
All returned merchandise must include an RMA number provided by our return department. Please contact : firstname.lastname@example.org